Materials may be renewed up to three times, as long as no one else has requested the item. Use the following methods to renew items:
To renew through the web page or via the 24/7 automated phone service, you will need to know your library card number and your PIN/password. In order to establish a PIN/password, please visit one of our libraries. A PIN/Password cannot be established over the phone.
If you have borrowed an item from a library outside of Newport News, through our Interlibrary Loan service, you must contact the branch where you picked up the item.